Privacy Policy

Premier Ortho Neuro ("Premier," "we," "our" or "us") respects your privacy. This policy applies to PremierOrthoNeuro.com and describes the information the website may collect, why it is used and the choices available to you.

Information You Provide

The appointment-request form is limited to general contact and scheduling information, such as your name, phone number, email address, preferred contact method, preferred location and requested response timeframe. Please do not use the public website form to submit symptoms, diagnoses, medications, medical history, records, imaging, insurance identifiers or other medical information.

If Premier later directs you to an approved patient portal, electronic health record system or other secure intake environment, information submitted there is governed by the notices and terms presented in that environment.

Information Collected Automatically

When you use the website, our hosting, security and analytics providers may collect limited technical information such as IP address, browser and device type, referring pages, pages visited, approximate location derived from IP address, and timestamps. Cookies or similar technologies may be used to maintain website functionality, understand usage and protect the site.

How Information Is Used

• To respond to appointment and contact requests.
• To route scheduling requests to the appropriate Premier staff workflow.
• To operate, secure, maintain and improve the website.
• To comply with applicable law, protect rights and investigate misuse or security concerns.

How Information May Be Shared

Premier may share information with workforce members and service providers that support website hosting, communications, scheduling, security and practice operations, subject to appropriate contractual and privacy safeguards. Information may also be disclosed when required by law or when reasonably necessary to protect patients, the public, Premier or others. Premier does not sell appointment-request information.

Health Information and HIPAA

This website privacy policy is separate from any Notice of Privacy Practices that may apply to protected health information maintained by Premier as a healthcare provider. Submitting an appointment request does not establish a physician-patient relationship. Do not send sensitive medical information through ordinary email or the public appointment-request form.

Security and Retention

Premier uses reasonable administrative, technical and physical safeguards appropriate to the information and services involved. No internet transmission or storage system can be guaranteed completely secure. Information is retained only as long as reasonably necessary for the purposes described in this policy, legal obligations and legitimate practice operations.

Your Choices

You may choose not to submit the appointment form and may contact Premier by phone instead. You can configure your browser to limit cookies, although some website features may not function as intended. To request access, correction or deletion of website contact information, contact Premier using the information below. Certain records may need to be retained as required by law.

Children, External Links and Changes

This website is not directed to children under 13. Links to maps, portals or third-party websites are governed by the privacy practices of those services. Premier may update this policy as the website, intake workflow or legal requirements change; the effective date above will be revised when updates are published.